The world of work is constantly changing and so are the ways of working. The latest trend is remote working. According to a Global Workplace Analytics study conducted in the United States, 50% of employees work at least one day a week at home and up to 90% of workers surveyed express a desire to be able to work remotely at least once a week. In addition to these figures, many companies hire employees who only work from home and meet their colleagues on rare occasions.There are many advantages for both the company and the employee. According to a study conducted by Connected Solutions, an employee who works from home is less stressed and happier. More surprisingly, 77% of remote workers are considered to be more productive! This is due in particular to the fact that these employees save time by not having to travel to work and are less prone to distractions (interruptions, noisy colleagues, etc.).
According to the 2017 State of Remote Work report, companies that have introduced remote work opportunities see a decrease in absenteeism and a 25% increase in employee retention. Finally, remote working is a good way to attract new talent because it resonates with the expectations of the new generations.
However, this distance between the various employees of the team also brings its share of challenges, especially for the manager. As remote working is an ever-increasing trend, the team leader has no choice but to adapt to this new management style. How to supervise the work of your team, communicate effectively or even fight against the isolation of your employees?
Here you will find some answers to your questions.
Communicating for success
Communication is essential in any company but even more so when your employees work from home or are dispatched to the four corners of the globe. You will therefore need to redouble your efforts to establish effective communication with your remote employees. Many companies perform a "daily stand up" to align their teams' objectives. Others prefer to schedule a meeting on Monday to set the week's objectives and another on Friday to check progress, favoring an instant messaging system during the week. Jet lag, if it is a factor, should not be a disadvantage. You will need to be flexible and organized to find slots during the day so that you can discuss matters with your entire team.
Align your team's objectives
The manager is a real keystone of a remote team. His biggest challenge will be to organize himself so that everyone works effectively in the global interest of the company. Defining the overall objectives, then the personal objectives and the role of each person is necessary to make the roadmap clear to everyone. A remote employee can very easily lose interest in his work if the objectives assigned to him are not sufficiently clear. Define them well and make sure that the employee knows that his or her work and missions compliment those of the team and helps the company reach its vision.
Use the rights tools!
We are fortunate to have at our disposal a multitude of free tools to facilitate communication.The most famous is Slack. There is probably no better tool to centralize all your company's communication in one place.
Slack facilitates live communication, the exchange of attachments, the organization of group conversations and, above all, allows you to integrate third party applications like Frizby within your Slack Workspace without having to constantly change platforms.
In addition to this, to set objectives and monitor their evolution, we would advise you to use Trello so that each employee has a clear vision of his tasks and those of his team.
Finally, if you want to make a team call, Whereby makes it easy to organize video conferences. Appear.in has a free version and unlike Skype, no download is required. Simply share a URL to join the video conference. It is also the ideal tool to share your screen and show the progress of your work.
Recognition and feedback are your best friends!
Remote management does not allow you to give face-to-face feedback to the office.However, recognition is essential with remote workers. Employees who feel recognized are more involved and committed to their missions. In order to ensure the involvement of your employees, we recommend that you regularly plan informal one-on-one meetings with your employees and manager in order to give feedback on their work, but also to create a climate of trust where the employee can feel listened to and included in the company.
In summary, here are the main tips for managing a remote team:
-Communicate regularly with all your employees
-Set very clear team and personal objectives so that everyone can identify their missions
-Take advantage of the multitude of tools at your disposal to allow this good communication
-Frequently plan one-to-one meetings to involve your employees
At Frizby, we wanted to make life easier for managers by helping them set up an effective follow-up of their decentralized teams in order to keep their remote employees motivated and aligned.